Click on the iPhone icon in the upper left hand corner of iTunes. . Different chargers, Different Outlets, Computer, everything. I kept trying to do a forced restart by holding the side button and a volume button simultaneously, holding the home button, tried connecting it my PC/iTunes but it wasn’t recognized when connected, all the usual tricks. On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Up button, Press and quickly release the Volume Down button. I see this all too often with the iPhone 8 or iPhone 8 plus models. Although you shouldn't rely on hard resets to turn your iPhone off and back on, it can be a reliable way to turn your iPhone off and back on when its unresponsive, frozen, or experiencing a software crash. Perform A Hard Reset On Your iPhone 8 Or 8 Plus, Look For Debris In Your iPhone's Charging Port, Try Charging Your iPhone With Multiple Chargers. Ideas? Why Your iPhone 8 Won't Turn On: Software vs. Hardware. Im the same 5 months and it just turns off, iPhone 8 Plus starts white screen w apple logo, than it goes black for about 5 seconds than back to white screen and apple logo and to the passcode page. REWA / 07/05/2018. My phone was at 100% perfectly fine. Press and quickly release the Volume Down button. thanks for the tip!!! Have any of you faced a similar problem? Tried plugging into the computer as well.. Any ideas?? To restore, connect your iPhone 8 to a computer with iTunes installed. Fix iPhone Won't Turn on Issue and Recover Photos. We recommend backing up your iPhone 8 immediately if its recognized by iTunes, and step 2 of our guide will show you how to do so. I have now handed over my devise to the Apple Service Center in Bangalore and not sure what they are going to do? Then I do the Volume thing and it comes right on and it has 100% battery. so disaapointed and frustrated, i have tried all of these and it hasnt worked. When your iPhone’s battery has been completely drained, and if it hasn’t been used for a long time, you can plug it to power and wait for a few minutes until you see the Apple logo. Follow the directions to restore. But don't panic since you are here! READ iPhone 6 Won't Turn ON - How to fix? I tried the recovery method again and my phone came back. At this point, we can't be certain whether a software or hardware issue is causing the problem. Yikes! Its black? We’ve had it two weeks. There are a lot of tools you can use to charge your iPhone â a wall charger, car adapter, or a USB port on your iPhone. My new just opened iPhone 8 plus is not responding at all. It's important to back up your iPhone before doing any major restores (such as a DFU restore). This is rare, but it does happen. For iPhone 8/8 Plus iPhone X, XS, XR: Press the volume up button once, then press the volume down button and release it, then press and hold the power button until the Apple screen appears. If you're looking to save some money you're not covered by Apple's warranty, you may want toÂ checkÂ out our other recommendations. The phone dropped to the ground, the LCD display is broken but the glass is ok then the phone screen is black? Using your Lightning cable (charging cable), attempt to charge your iPhone with multiple different charges. Quickly press and release it. i was using my iphone8 then turned it off and came back like 5 minutes later and it is non responsive i tried a reset using the volume and power button but that didnt work and it wont charge. If your iPad or iPhone won’t turn on even after charging, move to the solution Backup, update or restore your iPhone using iTunes explained below. Hold the Sleep/Power button on the top or right-hand side of your device. Stay up-to-date with your software: If you were able to power the device back on, go to Settings > General > Software Update > and get the latest version of iOS 11. So, we have gone ahead, researched and sorted through some user forums to find the reasons why your iPhone would not turn on and everything that you can do to fix it for good and use it again. How to Enter Recovery Mode on an iPhone 8: On your iTunes software on the computer, there should be a popup that says, “There is a problem with the “iPhone” that requires it to be updated or restored.” We recommend Update because it will just reinstall the version without erasing any of your existing data such as applications or photos. Sometimes, the software of your iPhone's software can crash, causing the screen to turn completely black, making it look like your iPhone 8 Plus won't turn on. If your iPhone is acting up, frozen on a screen, and/or won't respond to you, force-restarting it is a surefire way to whip it back into shape. Holy crap I was just about to head to the apple store. You’ll sometimes come across problems that you never expected to happen. Instead of wasting your time going back to the Apple Store, why not try to resolve the issue yourself? Your iPhone 8 will turn back on shortly after. While the home button remains visible in this model, we’re not going to use it to force restart your device. Alternatively, callÂ 1-800-MY-APPLE (1-800-692-7753) to set up a repair. Let’s say you were using Instagram or Snapchat and suddenly your iPhone 8 just turn off and shows a black screen. Learyindenver- I didn’t even read where you read of the up/down button trick but i’m soooo glad you wrote about it because It just saved me some money and a three hours drive to the nearest Apple store. If the iPhone still doesn’t turn on after 30 minutes connected to power, check the charging port and cable and make sure they’re clean. iPhone 8 plus won’t turn on. The process varies in the iPhone 8 and newer versions. While this is an issue that you should complain to Apple, it’s super easy to fix. My iphone 8 was working for about 2 weeks ive had o problems and out of know where it just went black and when i charge it doesnt turn on i cant hard reset and nothing is working. I had the phone plugged in. Question: Q: iphone 8 won't turn on More Less. It has been shutting down randomly or freezing and he has to do a hard reset at least once every two days. Someone is having the same issue as you. Charged it forever. If your iPhone charges with one charger, but not another, there's probably an issue with that charger. Your website is such a lifesaver! It was fully charged and then the screen went out and would not turn on. It can also be an outdated iOS version that needs an update, or your device needs a restart or hard reset. I don’t know what else to do! 0; My phone was ... from different screens forced restart forgot pattern freezes frozen frp full bars g5 g6 g7thinq ga galaxie 5 galaxy galaxy 7 galaxy 8 galaxy 8 won't turn on nor show sign of charging galaxy 9 galaxy 9 overheating galaxy 10 galaxy 10 stays stuck on samsung. Try hard resetting. THANK YOU!! Here’s The Fix. If this is what happened, then your iPhone has actually been on the entire time! Part 1: What Causes the Issue: iPhone 8 Won’t Turn on. Then I went to snapchat and it just turned off and I’ve tried everything all day. Then, press and hold the Side button until you see the recovery-mode screen. Leave the wireless charging mat for now, and connect a classic cord charger so you can pinpoint the problem. I too feel the vibration when I touch the home button, but still nothing. Install the latest version of iTunes. 4. please help. Let me know what happen. This site contains user submitted content, comments and opinions and is for informational purposes only. My 5 never had problems at all, the 7 was my second IPhone and now this 8 is already starting with bugs 3wks out of the box!! As we just mentioned, a drained battery may be one of the most common reasons why your iPhone just won’t turn on. I have had this Iphone 8 for like 5 months and it just stopped recharging or turning on just went to sleep for good. I'm here to help you fix problems with your iPhone and help you find a better cell phone plan. the closet apple store is in hour away. my iphone 8 would not turn on i had it on the charger overnight as i usually do and it wouldnt turn back on this morning i tried everything i just got it for christmas none of the tricks are working i even tried taking my sims card out and putting it back in its just not responding. Why won't my iPhone turn on? This article introduces the reasons why iPhone X, 8/8 Plus, 7/7Plus, or 6/6s/6s Plus won't turn on and four practical ways to fix the problem. my iPhone 8 was just bought 2 hours ago and it had 32% and i took it home and it won’t turn on, The screen black also can be caused by broken screen. My IPhone 8 suddenly had a black screen and wouldn’t wake up, I could tell it had power because I could feel the home button activate when pressing it (the slight vibration sensation). I just got this phone 3 weeks ago when my 7 died after updating the IOS to 11.2 (it was really buggy, Siri, the camera, and voice recognition wouldn’t work at all and the only way to make a call was with headphones/airpods otherwise neither party on the call could hear each other leading me to have to do a forced reset in which it would take anywhere from 1-6hrs to boot back up and typically just cycle between a black screen and the apple logo; This would fix all the problems for a few hours then they would all reappear again. Restoring from a back up is a lot more convenient than having to go and reenter all the information that was saved on your iPhone. If your iPhone 8 won’t turn on, follow this iPhone 8 troubleshoot: 1) Charge your battery. An hour later the phone is (with a 90% charge) went black and is now dead.. My daughter's phone turned off whilst in her bag at school and now won't turn on either when charging or not. There's a possibility that your iPhone 8 software crashed, making it look like your iPhone is turned off because the screen is black. If you held for … (self.iphonehelp) submitted 8 months ago by ripmasterpeace. Click "Restore" on the iPhone 8 summary page (click on your iPhone icon on the left menu to find this page). And that’s all you need to do if you find your iPhone 8 stuck on a black screen or won’t turn on at all. Enter your address and personal information. how did it get fixed? THANK YOU!! The next morning, I wake to notice that my home button is stuck, which meant that my phone was turned off. Based on past experiences, I had several iPhone models that won’t turn on after bringing it home from the store. And the process is easy on older devices ... just hold down a two-button combo until the Apple logo appears. I. Malfunction Display According to client’s description, the iPhone 6s suddenly blacked out during normal using. Use a flashlight to take a close look inside your iPhone's charging port. If so, all you need to do is to charge your iPhone 8, iPhone 8 Plus, iPhone X or other iPhone for at least half an hour. Note: It’s important to keep track of your battery usage if you received a brand new iPhone 8 that had no charge. Apple Footer. document.getElementById("comment").setAttribute( "id", "ae94d5eb58666defce9397c75472dd2d" );document.getElementById("e1f8fda56b").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. 5. I tried the up/down trick and nothing…now what? Will this situation happen? If your iPhone 8 (or the 8 Plus) is not powering on for the first time or after several usages, try the following tips below. Select the repair you need completed and fill out any additional information you want the technician to know. Page 1 of 2 1 2 Next > deebster Half Man Half Biscuit. its brand new, used only for weeks. Every Puls repair is backed by a lifetime warranty and their prices tend to beÂ a lot less than Apple's. Thank you so much I honestly thought I was going to have to cough up $800 for a new iPhone 8+ ! If you have a WiFi connection, you can back up your iPhone using iCloud. There are many different reasons why this problem is happening. does resetting the device fix this issue. If you were able to power the device back on, go to Settings > General > Software Update > and get the latest version of iOS 11. At last, my friend recommends >>> RecoveryTool Fix Recovery which can fix this kind of problem. Volume up/down side button thing actually worked. Install the latest version of iTunes. When you arrive, go to the Genius Bar to check in for your appointment. The screen will not turn on. Ughhh…really Apple? Step 1 Download, install and launch iOS System Recovery on your computer.. My iPhone won't turn on - Step 1. The 6 plus does it too, my uncles IPhone 6s Plus does it as well. Hi, I'm David! Was just about to go to get it looked at….saved me a whole day of waiting!! What’s up Apple?? It’s 20 below wind chill and I have to be out there without a phone heading to the Sprint store? This is so disappointing. What the heck, Apple? How to Fix an iPhone 8 That Won’t Turn on or Shows Black Screen, 4 Free Apps to Schedule Text Messages on Your iPhone, How to Install Spotify++ on iPhone and Get Premium Plan for Free, How to Install Houdini Semi-Jailbreak on iOS 10 – 10.3.2 for iPhone, How to Fix ‘Cannot Verify Server Identity’ for Mails and Safari in iOS, How to Downgrade an iOS App on iPhone or iPad and Manage AppData, How To Enable Visual Voicemail For iPhone. What a relief. ALWAYS CHECK FOR ADVICE FIRST!!! Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone. You only have to perform a quick restart or charge your iPhone if this problem occurs. I charged for 30 mins and tried the hard reset. Locate the Volume Up button. I suggest taking it to a nearby Apple Store so they can take a closer look. Ideally, there could be a hardware or a software issue that could have made your iPhone not responding to touch. You should take it to the Apple Store for help. If the charging icon appears, and the battery level is catastrophic, you’re on the right path. I tried different chargers and a different outlets (silly but hey) and it will not power on. Since you are reading this page, something wrong may have happened to your iPhone X/8. Bought my i phone 8 brand new last month from AT & T. Asked for the 11 update this morning I allowed it to do so. Your iPhone 8 won't turn on and you're starting to get frustrated. Step 2 Connect your iPhone to computer.. After launch this recovery tool on your computer, connect iPhone with computer via USB cable. Tmobile gave me a trade in value $30 less then what I owed so I cut my loss with the 7 and got the new 8, with the black screen incident tonight I thought I was screwed again (although this time I bought device protection so it would have been covered if this tip didn’t fix it but the hassle of having to go through all the hoops to get a new phone tomorrow after I get off shift in the morning from the hospital was not something I was looking forward too). Restoring iPhone/iPad under DFU mode will completely reload both firmware and software of your device. If it has to comes down to entering recovery mode or taking the device back to Apple, just know that everything will be okay. However, there may also be a hardware issue with display when your iPhone 8 won't turn. (iPhone 6, 6S or Plus) Your iPhone 8 has turned back on! iPhone 6 Series Repair. I am having the same issue. If you have an iPhone 7 or iPhone 7 Plus: Press and … To avoid the " iPhone won't charge " problem, you'd better use the official charging accessories and wall power outlet. Some users have reported that their iPhone 8 arrived with no charge on the battery. The genius bar had no answers and it was two months out of warranty so they wouldn’t replace it, finally it just stayed locked on the apple logo and wouldn’t even power down from that screen). I’ve charged most of the day. I have the same issue. While holding on the power button, hold on the home button for 10 seconds. I have an iPhone 8 that just shows black screen with spinning circle thing. Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or StarbucksÂ to repair your iPhone in as little as 30 minutes. Tag: iPhone 8 won’t turn on. If your iPhone 8 is recognized by iTunes, but the display is still black, you may have found the problem! It's incredibly frustrating when your iPhone 8 won't turn on, so make sure you share this article on social media to save your friends and family similar headaches. In this article, I'll help you diagnose the real reason why your iPhone 8 is not turning on and show you how to fix it using a step-by-step guide. Tried to schedule Genius Bar appointment, same problem. I have tried to do a Hard Reset and all the steps that were given in the Apple forums and nothing has worked. thoughts? They will either fix it for you or hopefully exchange for a new one. To turn your iOS device back on, press and hold the sleep/wake button, and hopefully, the Apple logo will appear. Now it won’t turn back on at all. If you couldn’t turn your iPhone 8 back on, connect to it a computer. Thanks for reading. Discussion in 'off topic' started by deebster, Sep 15, 2020. Wth Apple, get your stuff right! You can blame the company all you want, but if there are not enough cases related to this problem, they won’t address it publicly. That's no longer the case with the iPhone 8 and iPhone 8 Plus, which require a more extensive procedure that's harder to remember. I used my upgrade on this phone, I have insurance, but cannot purchase a new phone and travel out of town this weekend. Same here! Before we teach you how to reboot iPhone, it is important to understand what could have caused the problem. I can see a very dimmed light and feel the home button vibration. I’ve new iPhone 8 ( had for two weeks and 8+ ( had it for two weeks ). The Service Center personnel told me they may need to open the phone and check there may me an issue with the Charging port or if there are any hardware issues. We suspect that this maybe a software problem. Just try a bunch of different ways. Connect your iPhone to your Mac using a charging cable. You can test to see if this is the issue by plugging your iPhone into a computer using a Lightning cable (the charging cable). Press and hold the side button until you see an Apple logo. It seems like there is no battery installed. Software Or Hardware: Why Won't My iPhone 8 Plus Turn On? Then i tried it like a cheat code in a video game : Volume UP, Volume DOWN, SIDE BUTTON. If you couldn’t turn your iPhone 8 back on, connect to it a computer. Steps to enter DFU mode are: Connect the iPhone to your computer Quickly press and release first the volume up followed by the volume down and finally the side button until the screen goes black. We’ll put your device into recovery mode and perform a quick update. A dead battery or battery not been charged properly could be the main problem why the iPhone 8 or iPhone 8 Plus doesn’t turn on. Sometimes, your iPhone will charge with one of these chargers, but not another. I had the issue when I woke up this morning (in Australia). This really sucks!! I tried it sort of slow the first time, and nothing happened. Despite your attempt to turn it back on, it still doesn’t work. Instead, Apple suggested something else – using the volume buttons. My sons turned his iPhone 8 off to charge it and it won’t turn back on. All the methods and instructions above can also be applied to an iPhone 8 Plus as well. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. Yesterday both phone shut off at the same time, tried everything possible and couldn’t turn anyone on, I went to apple store and they exchanged both of them because they couldn’t figure out what wrong with them, the wired thing that drinking me crazy that 12 hours after I got the new phones and they were working just fine, same thing happened again , both phone shut off at the same time and tried all the tricks but nothing work, I’m lost and don’t know what is going on honestly , is putting the phones in the top of each other could cause this or what could caused. Issues: Unexpected restarts, frozen screen, or won’t turn on If you’ve been suffering from any or all of these issues then it may be down to the logic board in your iPhone 8. Also, I’ve plugged it up to 4 different computers and none of them even read my phone? I’ve tried the hard reset so many times. The same can be said for the iPhone. Last time it came back on I did an update but once again it has shut down this evening. If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). My phone will stay off for several hours and then magiacally come back on and work fine for several hours. QuicklyÂ press the volume down button on the side of your iPhone. What do i do ????? The device may need a battery replacement or else it will drain faster than others. I’ve had my IPhone 8 for a month and this morning i woke up and it was fully charged, i unplugged it and got ready and didn’t mess with it. Release the power button when the Apple logo appears on the display. How to Diagnosis and Fix iPhone 6s Won’t Turn on, No Touch Function or Touch ID Issue. Use an anti-static brush or unused toothbrush to remove any debris from inside the port. I have only had the iPhone 8 Plus since September. Quickly press the volume up button on the side of your iPhone. If your iPhone is powering up, congrats, you no longer need to worry about this headache. Possibly, a device update can cause it not to start up. I purchased my I phone 8 plus brand new from Sprint and only owned for three weeks. Try pressing the home and power button at the same time for 10 seconds until you see the Apple logo. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. For iPhone 8, 8 Plus, or X Press Volume Up button immediately and again release is instantly After you release the Volume Up Button, immediately press Volume Down button Now long press Slider button which is also known as Power or Wake/Sleep button Press and quickly release the Volume Down button. Press and hold it until the Apple logo appears on the screen. Bought iPhone 8 about 2 months ago and was using just fine last night but went i got up this morning it wont turn on and the home button is active but the phone screen is black. Then, press and hold the Side button until you see the recovery mode screen. my phone doesn’t show the home screen if I keep it closed for few minutes. Wait for about 30 mins or so for it to turn on. I pulled the charger cable out and went on Snapchat to send my "streaks." When you go to turn it on, a low battery icon that is red will show real quick, and the screen will turn off is a good way to know if you need to charge your Apple iPhone 8 or iPhone 8 Plus. If this is what happened, then your iPhone has actually been on the entire time! Nevermind. If debris, gunk, or lint has gotten stuck in your iPhone's charging port, it may get stuck in headphones mode â even if headphones aren't plugged in! I have tried the hard reset and plugging in to iTunes for a hard reset. If you're using a wall charger, try plugging into multiple different outlets. I just got the 8 three weeks ago and same thing happened to me just now but the up/down side button reset did the trick! ive had my iphone 8 for awhile it was a hand me down from my mom and i dont think shes had this issue before but it suddenly turned off completely unresponsive and the battery was a little low i didnt think it was low enough to shut down yet but i figured i must have misjudged so i plugged it in for an hour or so but nothing happened, no charging symbol or need to charge symbol, i used four different cords and cubes and nothing. Do NOT follow this link or you will be banned from the site! So you just purchased a brand new iPhone 8, and it’s not turning on. One such example is that your iPhone screen will turn black and won’t turn on no matter how many times you press the Power or Home button to wake up your device. Tried to chat with Apple but needed a verification text and can’t get because phone doesn’t work. If neither of these steps fix the problem when your iPhone 8 is not turning on, work through the rest of our comprehensive troubleshooting guide! hard reset doesn’t help. It should shows an iTunes icon with support.apple.com/iphone/restore. If the charging port is clogged with debris or the charging cable contacts are dirty, this can prevent the battery from charging. When your iPhone is stuck in headphones mode, you won't hear it ring. All you have to do is find the charging cable, plug it into your iPhone and the wall outlet. iPhone 8 or later: Press and quickly release the Volume Up button. THANK YOU!!!! Press and hold the side button until you see the recovery mode screen. As much as you spend on this mess, you’d think it would work for at least a month, right?? I’ve had the iphone 8 ten days and it again is off…screen is black after charging all night! Great. I am having the same troubles. The first step in our guide will show you how to fix this issue by performing a hard reset. Plug the other end of your Lightning cable into a USB port on your computer.
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